702-564-6697Reviews
Very friendly and knowledgeable and it was a quick install thank goodness as I about expired from the heat. I really appreciate everything they did. I would recommend them.
Augustine and Joel were great. I have several services done during the same service call and they worked seamlessly together to get everything done to my satisfaction. They were friendly and professional and I'd be happy to have both of them back for future service calls.
Carson is the man! Great work! I would definitely recommend ????????
24 hours ago I would have given them one star. Miscommunication and added on costs left a bad taste in my mouth. BUT yesterday afternoon I called and spoke to a supervisor and he was excellent (his name was Eric). He listened, acknowledged my concerns, explained things in ways I understood, apologized, and refunded some money. I didn't expect any of that. I expected a "Thanks for calling; we'll pass your concerns along." He's an asset to the company. I'll use JOTS again in the future. They clearly care about the customer. Recommend.
Adrian was great! Fast thorough service!
Ernesto came out to help us with our AC and he was great. Very polite and professional the whole time, made everything easy to understand for us, and made sure we didn't have any questions. Would absolutely call them again!
I was very happy with the service I received from Johnny on the spot as we had an emergent issue and they were able to come within an hour of calling. Alex was professional and honest with us and solved our emergency and gave us information on how to proceed fixing the issue. Thanks Alex!
Alex was amazing, very helpful and respectful of our no shoes in the house rule. He answered all of my questions and even offered to be our point man to stay with us through this process of getting our plumbing fixed. Thank you Alex
Great job!! Jose
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