702-564-6697Reviews
Gabriel was very professional and
knowledgeable. I appreciate him answering all my questions and options given.
Problem: after a DIY fix I requested an inspection to verify suspicion of a damaged compressor. Tech verified my work, diagnoised the system to be functional and provided options for the damaged but functional compressor.
Additional services were offered that are likely a good value for most.
Arrived in under 60 min.
Tech was clean.
Tech was prepared for the job.
Tech was friendly and helpful and answered technical questions most customers wouldn't ask.
Tech has mobile payment system via iPad.
Customer support via yelp message was slow (~5-10 min lag) to respond but likely the fault of the yelp messenger or they were helping many customers at once. Eitherway not faulting the rep as all responses were concise, professional, and best of all not pressuring.
Lastly: due to my own questions and likely miscommunication on my end I was charged a annual service fee vs $49 diagnosis fee. Tech apologized advised it would be refunded later. Assuming that is also pain free. 5 stars high recommend.
Very professional explained the job in full detail so I could understand and most important was at the job location before schedule.. Great job ????
During the hottest period of the year on a holiday we got next day service. They arrived on time and communicated via text the whole time. The tech (Gabriel) was polite, friendly and clean. He quickly diagnosed the problem and had cool air blowing within 30 minutes.
Completely replaced the HVAC system. Fair price and excellent work!
I would highly recommend Johnny On the Spot for any heating/AC job.
Gabriel was great & thorough! Very professional. He walked through where the problem was, and recommended a maintenance plan which lowered the price overall. I was impressed by his service. Air is blowing cold!????????????????????????
I just had my AC tune-up and dryer vents cleaned out by Johnny on the Spot. They installed two AC units previously and have always been professional and done a good job. And if there ever is an issue they always take care of it and make sure the costumer is taken care of. The only reason I don't mark 5 stars is occasionally there have been some minor hiccups over the three years I've used them, but as I said they always make things right in the end.
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