6
West Russell RoadLas Vegas, Nevada 89148
(702) 680-1549
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It was a pleasure dealing with a company that has people who are great at customer service. I called and was able to get an appointment for the next day. The communication was wonderful from the time the appointment was booked. My appointment was between 11-2. I received a message when Bryant my technician was on the way. He was professional, courteous and fixed my heater. I appreciated his hones... Read MoreIt was a pleasure dealing with a company that has people who are great at customer service. I called and was able to get an appointment for the next day. The communication was wonderful from the time the appointment was booked. My appointment was between 11-2. I received a message when Bryant my technician was on the way. He was professional, courteous and fixed my heater. I appreciated his honesty as well. He did not replace things that didn't need to be replaced. I am happy to have heat and I know that my unit will need to be replaced soon. Bryant provided me with a couple of good estimates. He also provided pictures of my unit and explained what he did. I would highly recommend this company. Read Less
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Jordan came out and was able to repair our A/C after a few others had said it could not be fixed and just tried to sell us a replacement unit. He was honest about the condition and when we discussed options he was knowledgeable and set the process in motion to get us in the right hands for what we need. Jordan was professional and quick. Highly recommend this business.
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The technician was very nice. I bought the maintenance plan which is reasonable and includes two services per year, no service fee and 20% discount on repairs. He did try to sell me a new system because mine is getting older and starting to have issues but I am continuing to do research on what is needed and best deal I can get. I don’t fault him for that. It’s their business.
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They were great! From the moment of booking our appointment to the completion of the job, they kept us informed every step of the way. They kept us updated via text and email of the appointment time, the technicians arrival time and when the job was complete. Couldn't be happier with the quality of work and will continue to use Johnny on the Spot.
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Love the customer service over the phone! The technicians were very respectful and courteous! Pleasant and kind ro my dog who was trying to play with them! They cleaned up after themselves and even helped me with a task non-related to the appointment. Thank you! See you guys for my tune up in the spring!
