Reviews
I am beyond happy with my choice to use Johnny on the Spot! From the initial visit for an estimate I knew they were the right team for me. They took extra special care with my house, were extremely professional and on time, and I just had full confidence in them. They did not let me down! I highly recommend them! My tech, Luis, is the best!
last service.
Jose Diaz was very knowledgeable, kind, professional. Glad to be a member of the comfy club!
Good tech checked out everything then took care of my sink
Speedy, extremely helpful, great service.
We recently had an extremely stressful situation where our rooftop HVAC package unit flipped during a major wind event and was left hanging dangerously off the side of our roof. From the very beginning, Johnny On The Spot was professional, responsive, knowledgeable, and genuinely reassuring throughout the entire process.
Johnny Freeman and his team took the time to thoroughly answer questions, explain the scope of work clearly, and provide detailed documentation for insurance purposes without making us feel rushed or pressured. Their communication was outstanding the entire time, which honestly made a huge difference during a stressful situation.
The installation crew worked incredibly hard in difficult conditions and handled the crane coordination, curb replacement, full system installation, and commissioning professionally and efficiently. Everything was completed cleanly and with attention to detail. They also made sure permits and inspections were properly handled, which gave us additional peace of mind.
We ended up installing a new Daikin system and were very happy with both the pricing and warranty coverage compared to other companies we spoke with. It was clear throughout the process that they cared about doing the job correctly, not just quickly.
If you're looking for a company in Las Vegas that is responsive, professional, transparent, and stands behind their work, I would absolutely recommend Johnny On The Spot.
Thank you again to Johnny and the entire team for making a stressful situation so much easier.
They completed the service but instead of it being 8hrs like discussed it turned into nearly 12hrs. Thankfully I am able to stay home from work if needed but we were told we just needed to let them in. We were not told that they would leave and return about an hour later. I found the front door unlocked and cracked open. However, they did an excellent job with maintaining a clean workspace along with not damaging the property at all. Over all it was a good experience but I might suggest more clear communication of what is expected on the day of the service.
Great service, on time. Took care of business. Great team!